Data privacy

Version October 2020

Data protection STATEMENT and information provided in accordance with the EU General Data Protection Regulation (“GDPR“)

General INFORMATION

Addiko Bank AG, Wipplingerstraße 34, 1010 Vienna, Austria (“Addiko” or “we”) takes the protection of your personal data and the processing of this data in a manner compliant with data protection principles very seriously. In this data protection declaration we will explain how we, as the controller for data processing activities, collect personal data about you, use it and in certain circumstances may pass it on to third parties; and how you may exercise your rights as a person affected. If you have any questions about our usage of your personal data, please contact us at one of the following contact addresses:

Do you have Addiko savings products and live in Austria?

Write to us at:

Addiko Bank AG
Postfach 345
A-1000 Vienna

Email: customer.service@addiko.at

Do you have Addiko savings products placed via www.weltsparen.de?

Your direct contact in Germany is our broker “Raisin GmbH”:

Raisin GmbH
Schlesische Straße 33/34
10977 Berlin

Email: kundenservice@weltsparen.de

Do you have Addiko savings products placed via Deutsche Bank ZinsMarkt?

Your direct contact is “Deutsche Bank”:

Deutsche Bank AG
Taunusanlage 12
D-60325 Frankfurt am Main

Contact: https://www.deutsche-bank.de/pk/service-und-kontakt/kontakt/kontakt.html/

If you would prefer to make contact directly with Addiko Bank, please write to us at:

Addiko Bank AG
Wipplingerstraße 34/4
A-1010 Vienna

Email: direct.deposit@addiko.com

Do we provide you with a different service, or are you one of our business partners?

Write to us at:

Addiko Bank AG
Wipplingerstraße 34/4
A-1010 Vienna

Email: holding@addiko.com

You can also unsubscribe to the marketing communications which we may send you. To do this, please send a reply email to the marketing emails we send you, with “RE” in the subject field. In order to discontinue receiving other types of marketing communications (e.g. by post or phone) please contact us at Addiko Bank AG – Postfach 345 – 1000 Vienna or email: customer.service@addiko.at or phone: 0800 800 707.

AUTOMATED DECISION-MAKING INCLUDING PROFILING

Automated decision-making means that a decision which may have legal implications for you or otherwise affect you considerably has been taken on the basis of a computer-aided calculation (using software algorithms) without being checked by one of our people. We do not deploy automated decision-making as defined in Art. 22 of the GDPR. We process your data in part using automated procedures in order to analyse certain personal characteristics (profiling) and, as a result, to be able to offer you the best possible services. We use analytical tools that allow us to roll out demand-oriented communications and advertising, in order to be able to inform you about products in a targeted way.

Updates to this data protection declaration

We may update this data protection declaration from time to time in the light of new legal, technical or business developments. We will use appropriate measures to inform you of the changes made, depending on their importance. For every significant change to the data protection declaration we will ask you for your consent where and to the extent this is required by the relevant data protection laws. You will find the “Date last updated” at the start of this data protection declaration.

Subsidiary banks

You will find a list of our current subsidiary banks at https://www.addiko.at/datenschutz/tochterbanken/ or https://www.addiko.com/the-banking-network/.